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In the face of difficult medical treatment, Liao Xinbo’s point of view is simple and objective: “The medical reform has been carried out for more than 30 years. Even if it is a few years later, it cannot be completed.†Obviously, he does not intend to think in terms of ordinary thinking. He has a keen eye. Invested in new media that are booming. In an interview, we described in detail for us a good idea of ​​solving the difficult problem of seeking medical care with the help of the Internet.
With fewer doctors and more patients, it has become an indisputable reality. It is difficult for patients to see a doctor. The essence of the problem is not only in the “medical†direction but also in the direction of medical treatment. It has also become a problem that plagues many ordinary people: when it is sick, which hospital to look for, which department to go to, which doctor to look for best, and a series of other issues?
The new Internet media can help people solve their medical problems. If people can easily find relevant medical information on the Internet, get the correct guidelines, know which hospital to find which doctor is best, and can easily see the doctor's visit time, medical advice, etc., Effectively reduce the difficulty of medical treatment.
When it comes to medical care, it is really difficult for “medical doctors†to meet people who are still dissatisfied with their minds: “Look only for a few minutes and say something too professional. We don’t understand. Can we really look good? Many contradictions between doctors and patients are caused by poor communication between doctors and patients, and distrust of doctors by patients.
At present, the huge amount of medical consultations by doctors requires a clear explanation for every patient. It is really difficult for patients to truly understand. If people can make good use of the network before seeking medical treatment, inquiries related to disease information can be easy to understand when doctors understand the diagnosis made by doctors and specific treatment programs, to hear professional vocabulary Internet search can also find out what exactly is, this is very Good solution to the doctor-patient communication problems and enhance mutual trust.
"Internet general practitioners" are eager to find out that network general practitioners "can not only alleviate the difficulty of medical treatment to a certain extent, but also help reduce medical expenses." Although the health information on the Internet helps people to establish awareness of the disease, it is not at all realistic to ask patients to actively search for relevant information. The network general practitioner is also the "home + network all-around doctor." Through the Internet, professional GPs provide people with health counseling services online, such as popularizing health knowledge, providing advice, and so on. "This will not only alleviate the problem of medical care to a certain extent, but also help reduce medical expenses."
In his opinion, the prospect of network general practitioners is quite optimistic: From the doctor's point of view, networked communication can achieve one-to-many service, which can improve work efficiency; from the perspective of the patient, it can be passed before consultation. The network was guided by the advice of professional doctors, and directly to the hospital to find doctors, which not only saves the patient's time, which not only reduces the chance of blindly seeking medical treatment, but also can save a lot of expenses. The knowledge of the disease that was first learned from the network general practitioner can also help the doctors and patients to communicate well and enhance mutual understanding and trust during the visit. Furthermore, whether it is for healthy or sub-healthy people, Can you often get your doctor's health advice through the internet, develop good health habits, reduce the risk of illness, and what is better?
However, at present, doctors are difficult to obtain the trust of patients in the actual diagnosis and treatment. How can people easily believe in network general practitioners? To establish a professional and reliable network of general practitioners, at least the following three conditions should be met:
1. The network general practitioner must have professional qualifications. It is very difficult to establish trust in the virtual network world. The government needs to establish a set of professional and standardized certification systems. Doctors with licensed medical practitioners must pass rigorous audits to serve the public on the Internet.
2. Internet general practitioners only engage in health consulting services. Due to the special nature of the network, whether it is the desire of Chinese medicine practitioners or the visual acuity of Western doctors, it cannot be fully developed. Therefore, medical diagnosis should still be done in a real hospital. What the network general practitioners do is to put forward suggestions such as consultation advice for triage consultations.
3. The network general practitioner should obtain reasonable compensation through scientific assessment. The hard work done by network general practitioners naturally deserves corresponding rewards. However, it is obviously inappropriate to pay the patients directly if they are paid directly by the doctor.
Professional network health consultation is also a kind of public welfare service. It should be purchased by government affairs and become part of the government's health education. In terms of patients, it may also be considered to pay a small portion of fees through medical insurance, which is conducive to the rational use of resources, reducing government financial pressure, and ensuring the long-term development of this beneficial service. Such a dual payment system not only eliminates other forms of profit-making, but also contributes to the accumulation of social credibility of Internet general practitioners.
Popularizing health education is particularly important. Although “Internet general practitioners†are good, there are also people who doubt that if you only engage in health consulting services and do not involve medical diagnosis, a large number of patients will still need to go to the hospital. How much can this be difficult for ease of medical treatment? Help?
The essence of medicine is to reduce the occurrence of diseases and how to prevent the multi-functional damage of organs after the disease is produced. Physicians are optimistic about the disease and cannot fundamentally reduce the number of patients. However, through the popularization of health knowledge, helping people to prevent and reduce the occurrence of diseases is the only way to be effective. This is the essence of the work of the doctors and is also where the “internet general practitioners†can play an important role.
The essence of "reducing the occurrence of disease" in medicine is not only the medical practitioner must comply with, but also the policy maker and the medical insurance system should follow.
Liao Xinbo is also worried that today's health care system is still based on the concept of payment centered on the disease, directly affecting people's health concept, always wait until the disease has occurred before seeking treatment everywhere. If the medical insurance system can support the purchase of health education services, or provide support for people's fitness exercises, reconstruct people's correct understanding of health and medicine, and strengthen their physique, they can directly reduce the expenditure on medical expenses.
“We are very important to the concept of health.†As an official of the competent health department, he has a long experience in hospitals. He feels deeply: “If it is not correct in concept, I’m afraid it will be farther and farther from health, and I’m not going to wait until I get sick. It is the most important to be in a hurry to seek medical advice and stay healthy."
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